Privacy Policy

1. What we collect

When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping address, and order history. We also automatically collect basic technical information (like IP address and browser type) for security and to keep the site working properly.

2. How we use it

We use this information to process and deliver your orders, verify your account via email OTP, communicate with you about your orders, respond to enquiries (including via WhatsApp or live chat, if you choose to use them), and improve our products and service.

3. Payment information

Payments are processed by our third-party payment providers (such as Stripe and Razorpay). We do not store your full card, UPI, or bank details on our own servers.

4. Sharing your information

We don't sell your personal information. We share it only with the service providers necessary to run the store — for example, payment processors, email delivery, and shipping/logistics partners — solely to fulfil those services.

5. Cookies

We use basic cookies/local storage to keep you logged in and to remember your cart and preferences. We do not use these for third-party advertising.

6. Data security

Passwords are stored using industry-standard one-way encryption (hashing), and account access is protected by email OTP verification. No online service can guarantee absolute security, but we take reasonable measures to protect your information.

7. Your choices

You can update your account details, change your email or password, or unsubscribe from our newsletter at any time from your account dashboard or via the unsubscribe option in any newsletter email.

8. Data retention

We retain account and order information for as long as your account is active, or as needed to comply with our legal and accounting obligations.

9. Changes to this policy

We may update this policy from time to time. Significant changes will be reflected by updating the date at the top of this page.

10. Contact us

For any privacy-related questions or requests, reach out via our Contact Us page.